The Client Success story record should be used by all Engage members as the standard template when submitting press releases. Please see attachment 'Client Success Story Record'

James Lancaster, Business Editor at The Argus, offered his tips on liaising with journalists when he presented at the training workshop on 11th July 2006. This is included in the Engage Good Practice section as it has proved very useful. Please see attachment 'Do's and don'ts when dealing with journalists'