BME - Black and Minority Ethnic
CIEH - Chartered Institute of Environmental Health
CLAIT - Computer Literacy and Information Technology
EET - Employment Education or Training
ESOL - English for Speakers of Other Languages
FE - Further Education
ICT - Information and Communication Technology
IPPO - Identified Prolific and Priority Offender (or Prolific and Persistent Offender
IT - Information Technology
LC - learning coaches
LGBT - Lesbian Gay Bisexual Transgender
NEET - Not in Employment Education or Training
NVQ - National Vocational Qualification
OCN - Open College Network
OCSW - Outreach Community Support Worker
PA - Personal Adviser
RFET - Richmond Fellowship Employment and Training
Soft Outcomes - Outcomes that represent intermediary stages on the way to achieving a clearly-definable and quantifiable result